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How are you initiating the service cycle? That is a forced cycle and should start no matter what provided the control is working.
Page 3 of the attached tech sheet shows how to initiate the diagnostic cycle. Will it not go into diagnostics to retrieve the stored error codes?
So that indicates that Signal button is not working or the control is faulty. Given the lack of proper operation during a normal cycle, I suspect it is an internal control issue. In any case, the buttons (User Interface) and machine control are all one integrated component, number 104 in the diagram at the link below.
I believe the machine control will need to be replaced.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
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If it beeps, then the button is working. The control is faulty if it will not go into a forced service cycle.