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Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2084
Experience:  Owner at Scott's Appliance Repair
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Oven won't turn on. Code CO1, DR30DI/NG. Maybe 3 yrs old,

Customer Question

Oven won't turn on. Code CO1
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: DR30DI/NG. Maybe 3 yrs old
JA: Do you plan on doing the work yourself?
Customer: What's involved? I tried holding cancel-secure for six seconds as on page 29 of manual
JA: Anything else we should know to help you best?
Customer: It didn't work
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Appliance
Expert:  Joel Swenson replied 4 months ago.

Hello, I'm Joel and will be glad to help you today.

Ok first kill power at the breaker for a few minutes restore power hit the cancel button and see if you can use the keypad responds to input if it does nothing but beeps or nothing at all then the touchpad is bad and will have to be replaced, that is what the C01 error is on that unit a faulty touchpad.

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Expert:  Joel Swenson replied 4 months ago.

Hi there,
I was just getting back with you, I see the question is still open and I have not heard back from you is there something else I can help you with?