I have a Samsung RF267ABRS. The refrigerator section is freezing and the freezer
section is not cooling at all.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: I got it from a neighbor and I believe she said they bought it in 2009-2010. Model RF267ABRS
JA: Do you plan on doing the work yourself?
Customer: Yes. I've done many appliance repairs so fairly comfortable with it
JA: Anything else we should know to help you best?
Customer: That's all I was told. The fridge section freezes everything and the freezer does nothing. Everything else seems good. Dispenser operates, lights work in all sections, compressor running, compressor fan running, cool air blowing into fridge section.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.