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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74467
Experience:  9+ years being an appliance technician with factory training.
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My MAYTAG BRAVOS MVWB300WQO washer stopped at water drain

Customer Question

My MAYTAG BRAVOS MVWB300WQO washer stopped at water drain phase
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 6 years
JA: Do you plan on doing the work yourself?
Customer: probably. My suspicion is that the "discharge pump", if there's one might be clogged, or some elect relay might have malfunctioned.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Appliance
Expert:  Tyler Z. replied 4 months ago.

Good morning. My name is ***** ***** I'll be assisting you with your washer today. It sounds like you're on the right track. If you let the washer just keep running for 30 minutes or so after it stops it should give an error Ld to indicate there is a drain issue. Either way, below is a video that shows you how to remove the drain pump so you can check for a blockage. If you find nothing then let the washer run until an error code appears and if you get an Ld, replace the drain pump. If you don't get an Ld, tell me what error you're getting and we can go from there.

CLICK HERE for video

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Expert:  Tyler Z. replied 4 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?