Need Appliance Repair Help? Ask a Technician for Answers ASAP
The pillow part that is wrapped in metalic foil is your defrost fuse. It sounds like it went bad so you'll want to replace both the defrost sensor and the defrost fuse. The fuse is part number 00614412 and the sensor is part number 00612241. Order and replace both parts and you should be good to go again.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?