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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 1861
Experience:  Owner at Scott's Appliance Repair
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Maytag RTD21A is not cooling sufficiently, 't know, maybe

Customer Question

Maytag RTD21A is not cooling sufficiently
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: Don't know, maybe about 10 years old? 091641 BH is under the Serial info. does that help identify it?
JA: Do you plan on doing the work yourself?
Customer: i was going to take a look myself, yes.
JA: Anything else we should know to help you best?
Customer: I did pull the fridge out a few days before it started having problems cooling. Could the condenser coils on the bottom be dirty from dust?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Appliance
Expert:  Joel Swenson replied 3 months ago.

Hello, I'm Joel and will be glad to help you today.

Yes the the condenser being dirty could cause it not to cool properly, but so could many other issues. First if you cleaned the condenser, give it 24 hours to get back to normal temps, if it does not then you will need to check and make sure both the fan in the freezer and the condenser fan (fan next to compressor) is running. If the compressor is running, both fans should be as well. If that checks out ok then remove the back panel of the freezer and see if there is ice built up on the evaporator coil, if so then the unit has a defrost issue that needs to be repaired before it will work properly. If its a defrost issue let me know and we will go from there, the evaporator coil should have a light frost from the top all the way to the bottom of the coil, if the coil has ice built up at the very top of the evaporator only and no frost on the rest of the coil then the sealed system has an issue either a leak or a restriction. If there is no frost pattern then the compressor is not pumping properly and that is the issue. Let me know what you find, in the meantime:


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Expert:  Joel Swenson replied 3 months ago.

Hi there,
I was just getting back with you, I see the question is still open and I have not heard back from you is there something else I can help you with?

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