How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ezekiel Your Own Question
Ezekiel
Ezekiel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 261
Experience:  Appliance Repair Expert
91962359
Type Your Appliance Question Here...
Ezekiel is online now
A new question is answered every 9 seconds

I've got a Whirlpool refrigerator. The freezer seems to be

Customer Question

I've got a Whirlpool refrigerator. The freezer seems to be working fine but the refrigerator is warm.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It' about three years old. Model number Gx5FHTXVY08
JA: Do you plan on doing the work yourself?
Customer: Depends on how complicated it is.....
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Appliance
Expert:  Ezekiel replied 6 months ago.

hi I'm Ezekiel I will be helping you today

Expert:  Ezekiel replied 6 months ago.

are you available now also is this a top mount which means the freezer on top

Customer: replied 6 months ago.
Available now, the freezer is on the bottom.
Expert:  Ezekiel replied 6 months ago.

ok can u open the freezer there is a panel inside on the rear wall do u see ant ice or frost buildup on it

Customer: replied 6 months ago.
No, no ice or frost buildup on the back panel
Expert:  Ezekiel replied 6 months ago.

ok the fridge area has a part called a damper or air flow vent if its bad no air gets to the top which is whats going on here let me get a part and price for you

Expert:  Ezekiel replied 6 months ago.

this is it

Expert:  Ezekiel replied 6 months ago.

replace it and you are good to go you can get bit at www.repairclinic.com they ship overnight

Expert:  Ezekiel replied 6 months ago.

please rate me high as that is how the site pays me thanks good luck

Expert:  Ezekiel replied 6 months ago.

are you there

Related Appliance Questions