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Ezekiel
Ezekiel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 261
Experience:  Appliance Repair Expert
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I went through the code and got 8 and then 4 flashes of the

Customer Question

I went through the code and got 8 and then 4 flashes of the clean light. Can you tell me what that means?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: It started today. The clean light comes on, we close the door and then it does not run the cycle
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: I turner the circuit breaker off for a few minutes. You think it needs longer?
JA: Do you plan on doing the work yourself?
Customer: Yes, it possible
JA: Anything else we should know to help you best?
Customer: I tried the diagnostic code of 123, 123, 123 and closed the door. The clean button flashed 8 times and then 4 times
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Appliance
Expert:  Ezekiel replied 9 months ago.

hi I'm Ezekiel I will be helping you today what brand is this unit and this is a dishwasher correct

Customer: replied 9 months ago.
Kitchen aid dishwasher model kude70fxpa5
Expert:  Ezekiel replied 9 months ago.

ok one second

Expert:  Ezekiel replied 9 months ago.

The control is designed to stop the cycle and not allow any further cycles if it suspects a faulty heater. Clean LED blinks 7 times and repeats and disables the start resume key until cleared

Expert:  Ezekiel replied 9 months ago.

press "Normal wash, heated dry, Normal wash, heated dry, Normal wash, heated dry, Normal wash, heated dry, Normal wash, heated dry"

But that only works if the control board is bad to begin with. It also doesn't matter if the door is open or closed.

Expert:  Ezekiel replied 9 months ago.

try that sequence and let me know it should work

Customer: replied 9 months ago.
THere is not a heated dry button on the control panel
Expert:  Ezekiel replied 9 months ago.

ok what are the buttons on you panel please some have air dry

Customer: replied 9 months ago.
Pro wash
Heavy duty
Normal wash
Light/China
1 hour wash
Rinse only
Pro scrub
Hi temp scrub
Sami rinse
Top rack only
Pro dry 4 hour delay
Start resume
Cancel/drain
Expert:  Ezekiel replied 9 months ago.

press high temp sani rinse high temp sani rinse 3 times within 5 seconds all the lights should light up

Customer: replied 9 months ago.
Nothing lights up. They flash when I push them but that is it
Expert:  Ezekiel replied 9 months ago.

ok your control board is not responding as I stated earlier it wont accept command how old is this unit please

Customer: replied 9 months ago.
3 years old
Expert:  Ezekiel replied 9 months ago.

let me check one more thing

Customer: replied 9 months ago.
Did you see the earlier code? 8 and 4 flashes of the clean light
Expert:  Ezekiel replied 9 months ago.

http://www.ehow.com/info_8630172_reset-sequence-kitchenaid-dishwasher.html

Expert:  Ezekiel replied 9 months ago.

yes I did that indicates either a shorted heater or a bad control board we are trying to reset it first the most common is the control that goes bad

Customer: replied 9 months ago.
Ok, I will reboot or turn the circuit off and see if it resets
Expert:  Ezekiel replied 9 months ago.

ok great let me know

Customer: replied 9 months ago.
That did not work
Expert:  Ezekiel replied 9 months ago.

ok then everything is consistent with a bad control board we tried everything recommended for your unit you will need to replace it I can get you a price on it

Expert:  Ezekiel replied 9 months ago.

CNTRL-ELEC

Part Number: PS11726163

$188.10 website is www.partselect.com

Expert:  Ezekiel replied 9 months ago.

please rate me high as that's how the website pays me thanks good luck

Customer: replied 9 months ago.
Thank you
Expert:  Ezekiel replied 9 months ago.

your welcome

Expert:  Ezekiel replied 9 months ago.

please rate me high as that's how the website pays me thanks good luck