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Ezekiel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 261
Experience:  Appliance Repair Expert
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Really?? You'll assist me? a few days. Samsung RF 197

Customer Question

Hi Pearl, Really?? You'll assist me?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: a few days. Samsung RF 197 Refrigerator, cooling fan made some noise for a couple days, now Refrigerator not cooling, freezer is working
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: 3 years old RF197ACRS
JA: Do you plan on doing the work yourself?
Customer: trying to
JA: Anything else we should know to help you best?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Appliance
Expert:  Ezekiel replied 3 months ago.

hi I'm Ezekiel I will be helping you today let me know when you are available

Expert:  Ezekiel replied 3 months ago.

that noise was the fridge fan motor hitting ice behind that center plastic console the fan in the fridge area will need replacing to fix this problem very common on Samsung refrigerators

Expert:  Ezekiel replied 3 months ago.

this is it you can get it at they ship overnight

Expert:  Ezekiel replied 3 months ago.

please rate me high as that's how I get paid from the site thank you good luck

Expert:  Ezekiel replied 3 months ago.

are you there

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