How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I changed the setting from quick wash to normal on Whirlpool

Customer Question

I changed the setting from quick wash to normal on Whirlpool Duet and it won't start to wash. I unplugged for 5 minutes and replugged and still won't start. There is no pause button.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It i my daughter-in-law's washer. I think it is about three or four years old. It is a Duet Steam.
JA: Do you plan on doing the work yourself?
Customer: If possible.
JA: Anything else we should know to help you best?
Customer: I am 87 and limited in my electronic ability.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Appliance
Expert:  John replied 3 months ago.

Will you please send me the complete model number? Thank you.