How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My Jenn Air 72" Counter-Depth Freestanding Refrigerator

Customer Question

My Jenn Air 72" Counter-Depth Freestanding Refrigerator JSC23C9EEM works but the freezer side remains at about 40 degrees despite settings. Is there something I may be missing. What can I try? thanks
Submitted: 9 months ago.
Category: Appliance
Expert:  John replied 9 months ago.

Before considering parts replacement, inspect the condenser coil radiator to see if there's a layer of lint blocking the air flow through it. Vacuum any debris you find. Check to make sure the condenser fan is running, and give the fridge an hour or two to cool back down. If you need more help, please get back to me.

Using the expert's star rating scale, please click the star that expresses your satisfaction with my response. I'm not paid, until you rate my service.

Thank you for choosing JustAnswer.