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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a whirlpool duet washer that keeps giving me a code

Customer Question

I have a whirlpool duet washer that keeps giving me a code f21 a drainage problem. Some times it works other times it doesn't.somtimes it does not drain at all. I've tried removing the hose but it's not clogged. I even removed the part below through the clean out and it also not clogged. Tried unplugging the washer and it does nothing. Please help me.
Submitted: 5 months ago.
Category: Appliance
Expert:  Appliance Guru replied 5 months ago.

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Answer:

This is generally only a blocked pump filter or if the unit is older than 7 years a failing pump. Check the pump filter on the unit by removing the lower front access panel with a torx drover. Once that is off remove the large pump filter cap and take the filter out and see if it is blocked. If not check the wiring to the pump. If that is good just replace the pump assembly on the unit, they fail like that all the time. If it is an older Full size Duet it is part 280187

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Customer: replied 5 months ago.
a bad pump would pump here and there when it wants to and give a code of f21?
Expert:  Appliance Guru replied 5 months ago.

Yes all the time, the impeller often breaks off the shaft then it sometimes turns enough to pump and other times not.

Customer: replied 4 months ago.
Checked the pump and the impeller is all intact.i tested the pump and it works. Also checked the clean out plug and it free from debris. My wif is on my case! I'm just going to junk it. I'll never buy a whirlpool washer again. I'm done.
Expert:  Appliance Guru replied 4 months ago.

I would replace the pump on it as it would be crazy to throw it out over a pump code...

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site and that will also get you a DIRECT LINK emailed to you to get back to me!.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

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