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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Stopped working a couple days ago, lid wont lock... machione

Customer Question

hi Pearl
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: stopped working a couple days ago
JA: Do you plan on doing the work yourself?
Customer: lid wont lock... machione wont operate
JA: Anything else we should know to help you best?
Customer: hmmm laundry needs done! lol
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.

Good afternoon. My name is ***** ***** I'll be assisting you today. Do you have a full model number so I can better assist you? Attached below is a picture of where your model should be located.

Customer: replied 5 months ago.
model MVWC360AW0ser C33637459
Customer: replied 5 months ago.
Maytag top load washer.... machine tries to lok lid--clicks etc--but doesnt lock or start
Expert:  Tyler Z. replied 5 months ago.

OK perfect, thank you. Can you listen closely when you start a cycle and see if it locks, then unlocks, then relocks again and then the lid lock light starts to flash?