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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have a jenn Air wall convection oven the broiler element

Customer Question

I have a jenn Air wall convection oven the broiler element does not heat up but the element is not burnt out it checked good with a meter.
I have noticed that it is taking longer to preheat
Any answer would be appreciated.
Submitted: 8 months ago.
Category: Appliance
Expert:  John replied 8 months ago.

Will you please send me the model number? Thank you.

Customer: replied 8 months ago.
JMW9527CAB
Expert:  John replied 8 months ago.

It's likely that one of the wires to the broiler element has burned off at the terminal connection. Also, check the connections at the power cord terminal block for signs of a loose connection or heat damage. If you need more help, please let me know.

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