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Good morning. My name is ***** ***** I'll be assisting you with your washer today. There really isn't much that can cause the timer to be ticking loudly and not working properly other than the timer itself. Unfortunately it sounds like your timer just came faulty if you ordered the correct one. To be sure, the part number for the timer you need on this model is WP3955489. If that is the part you ordered then just return it and get a new one.
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I'm not there to hear the noise but either the noise is normal or the timer came faulty, there is nothing else that can cause the timer to make a louder ticking noise than intended.