Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello my name is ***** ***** I will be helping you today with your appliance issue. If you have not provided a model# ***** do so now to get most accurate help and make repair most effective. I would also ask to be rated for my support because this is the way that I am compensated for my time and knowledge.
Your door lock has failed and you need to replace it. If you don't have the tools or aptitude to change it then having a repairman come out would be best solution. Without model I can't get tech sheet to help you check all functions.
Give me a few minutes to locate sheets if any for opening door and further testing.
which series is it 0ww,1ww,2ww?
You need to take screws off back of top panel where the brackets are and slide top towards back and pull off. Then in front you can see the lock down inside next to door. There should be a release switch on lock. I cant find diagram for lock release but I know there is one on it because they all have a emergency release.
Here is manual
Yes I know that but since there are multiple models they are not all the same so in reference to the comment I know what the process is I was helping you.