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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19113
Experience:  Highly accurate diagnostician with over 30 years experience!
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Not sure why, but suddenly our fridge died, It's almost 5

Customer Question

not sure why, but suddenly our fridge died
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: It's almost 5 years old
JA: Do you plan on doing the work yourself?
Customer: model VCSB548dss
JA: Anything else we should know to help you best?
Customer: just slowly died at some point in last day or two
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

You likely have a defrost issue or there is a leak in the sealed system.

Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?