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If the ice bucket is jammed all you can really do is pull it out as far as possible and then use a hair dryer to shoot hot air into the ice compartment area. Usually there is ice build up preventing the bucket from pulling out so you need to melt the ice. Once it's melted you can then pull the drawer out. This could take awhile and it would be better to just unplug the refrigerator for 24 hours, but if you did that you would need somewhere to put your food.
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