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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have an account with AZ. my question is, I have a GE

Customer Question

Hello my name is***** i have an account with AZ. my question is, I have a GE double door fridge. the freezer blower is rattling but everything is defrosted. what could it be. i hear the fan but nothing cold at all.
Submitted: 3 months ago.
Category: Appliance
Expert:  Tyler Z. replied 3 months ago.

OK so it sounds like your sort of did this already, but the first thing you'll need to do is pull everything out of the freezer and remove the back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ?