How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a top loading LG washer, approx 2 years old. The DL

Customer Question

I have a top loading LG washer, approx 2 years old. The DL code comes on, door lock clicks back & forth many times, but it won't lock. Then code pops up of course. If I try it 10-50 times, it may eventually lock, & then run normally. Any ideas? Seemed to start after I had a problem with a light "blowing out" in kitchen, blew some outlets in kitchen which were ok after breaker reset though. May not be related, but it happened later same day.
Submitted: 11 months ago.
Category: Appliance
Expert:  Juan Walker replied 11 months ago.

Hi there, thanks for choosing this service. may i have the full model number so that i can better help you? it is located inside the door frame on a white label.