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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a bottom freezer Kenmore refrigerator. The frig is

Customer Question

I have a bottom freezer Kenmore refrigerator. The frig is not getting cold enough. The freezer is OK. I have cleaned the outside vents as well as the checked the vent under the drawer.
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.

Good afternoon. My name is ***** ***** I'll be helping you with your refrigerator today. Can I get your full model number located on a sticker near the ceiling of the refrigerator section so I can better assist you?

Customer: replied 5 months ago.
Unfortunately I am not able to view it at this time. I will have to try back later. It is a french door frig without any door features (ice maker, etc).
Expert:  Tyler Z. replied 5 months ago.

OK yes, you'll want to reply back with a model number in order for me to help you because without that any technician can do nothing more than guess.

Customer: replied 5 months ago.
Ok, thanks.
Expert:  Tyler Z. replied 5 months ago.

.

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