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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20014
Experience:  Highly accurate diagnostician with over 30 years experience!
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I just bought a new maytag dishwasher but can't figure out

Customer Question

I just bought a new maytag dishwasher but can't figure out how to open the door
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: mdb4949sdm
JA: Huh?
Customer: That's the model number on the Sears invoice. How about w10741197a
JA: Do you plan on doing the work yourself?
Customer: The dishwasher is installed. All i want to do is open the door
JA: Anything else we should know to help you best?
Customer: I have no idea
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Place your hand in the indent at the top of the door panel and push up on the handle to release the latch.

Customer: replied 8 months ago.
That didn't work -
Expert:  Kelly replied 8 months ago.

Is the handle not releasing the latch? Press on the top of the panel to release the pressure and see if that helps.

Customer: replied 8 months ago.
Let's cancel and refund- Is this the Maytag service? I don't know why it's costing money to answer a simple question on a brand new, never used appliance. Doug ***********
Expert:  Kelly replied 8 months ago.

Because that is what you chose to do....take care.

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