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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool duet steam washer is not working. I can turn it

Customer Question

My whirlpool duet steam washer is not working. I can turn it on and hit the start button and the dash board is lit up and the door locks and the power stays on but the wash cycle does not start. Can you help me.
Submitted: 5 months ago.
Category: Appliance
Expert:  Joel Swenson replied 5 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 5 months ago.
Wfw87hedwo
Expert:  Joel Swenson replied 5 months ago.

thank you for that give me just a moment to pull up the model info, thanks.

Expert:  Joel Swenson replied 5 months ago.

Follow the directions linked below and put the unit into diagnostics mode and tell me if anything other than 88 appears in the display, thanks.

click here for directions

Expert:  Joel Swenson replied 5 months ago.

any luck using diagnostic mode?