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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Dryer stops after 20 minutes, Exxt 500 WTMC3321US03, 4 years

Customer Question

dryer stops after 20 minutes
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Exxt 500 WTMC3321US03
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: 4 years old
JA: Do you plan on doing the work yourself?
Customer: undecided
JA: Anything else we should know to help you best?
Customer: manual restart is good for another 20 minutes
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Is it shutting off in just the auto cycles at 20 minutes or the Timed Dry, too? If you set it for 45 minutes, it shuts off in 20 minutes?

Customer: replied 4 months ago.
It shuts off in both modes
Expert:  Kelly replied 4 months ago.

Will it start right back up, immediately after it shuts down?

Customer: replied 4 months ago.
Expert:  Kelly replied 4 months ago.

Hmm, and you are absolutely certain it shuts off early in the timed mode, too?

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