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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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We have a JE1640WA 001 microwave oven. All the controls work

Customer Question

Hi, I'm Jorge. We have a JE1640WA 001 microwave oven. All the controls work fine, but the turntable quit working all of a sudden. I want to get a service manual for this oven to attempt to repair it myself.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: General Electric JE1640WA 001, made in 1998.
JA: Do you plan on doing the work yourself?
Customer: Yes, and I want to get a service manual.
JA: Anything else we should know to help you best?
Customer: I am an electronics engineer and I have repaired equipment before.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 12 months ago.
Category: Appliance
Expert:  John replied 12 months ago.

You need to replace the turn table motor. Its part number is ***** and its price is $62.70. You can buy it at www.repairclinic.com. A replacement video is available at the website. For an owner manual, type the words "JE1640WA-001 owner manual" into your Google search box, and select a website from those offered.

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