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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Sorry, switched to my computer, if it's easy, how does this

Customer Question

JA: I'll do all I can to help. How long have you been dealing with this?
Customer: switched to my computer
JA: Do you plan on doing the work yourself?
Customer: if it's easy
JA: Anything else we should know to help you best?
Customer: how does this work?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Customer: how much do i pay
Submitted: 4 months ago.
Category: Appliance
Expert:  Joel Swenson replied 4 months ago.

Hello, I'm Joel and will be glad to help you today.

If you have not provided the model number of the unit you are needing help with please go ahead and supply that information to me now so that I can give you model specific information on that unit, if you have already provided the model number please give me a few minutes to prepare your answer as I may need to look up part numbers, schematics, etc; depending on your question.

Thank you for your patience.

Expert:  Joel Swenson replied 4 months ago.

along with the model number also tell me what the issue is you are having with the unit and any error codes that may be showing, thanks.

Customer: replied 4 months ago.
where do i find the model number?
Expert:  Joel Swenson replied 4 months ago.

what type of appliance is it?

Customer: replied 4 months ago.
Whirlpool Thin Twin
Expert:  Joel Swenson replied 4 months ago.

on stack washer and dryers the model number is ***** the frame of the dryer door, open the door and you will see it sticker that has the model number and serial number, if no there then open the washer lid and it should be there.