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Kelly, Appliance Technician
Category: Appliance
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We moved and when I went to plug in my Samsung refrigerator

Customer Question

We moved and when I went to plug in my Samsung refrigerator all the lights turn on the fan in the back and the compressor are running but the compressor is cool to the touch and the refrigerator is not getting cold how do I fix this? Model RF4287
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

If the compressor is running and cool, there is a problem with the sealed system. Are you certain the compressor is running?

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