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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2121
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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We have a Vicking VGSS 5366 BSS range. I am finding that

Customer Question

We have a Vicking VGSS 5366 BSS range. I am finding that when I try to broil, it doesn't heat up. Do I need to call a repairman. We have only had the range for two months. When we preheat the oven it seems to work, but not at the broil setting. Advice on what to do?
Submitted: 4 months ago.
Category: Appliance
Expert:  John replied 4 months ago.

You should notify the selling dealer or Viking customer service to schedule a service call by an authorized service person. If you try a DIY solution, you may void your new purchase warranty completely.

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