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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19080
Experience:  Highly accurate diagnostician with over 30 years experience!
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MY INDUCTION IS LOCKED HOW DO I UNLCOK, GOT IT UNLOCKED..

Customer Question

MY INDUCTION IS LOCKED HOW DO I UNLCOK
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: GOT IT UNLOCKED.. NOW THE BURNERS DO NOT STAY ON. WHAT DO I DO?
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: THE POWER IS ON...ALL BURNER SWITCHES SHOW A LIGHT...PUT POT ON ONE BURNER...THEN KICKS OFF..
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: IT IS HARD WIRED. TURNED OFF AT CIRCUIT BREAKER AND TRIED.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

I suspect a power supply board is failing.

  1. When it turns off, what exactly does it do?
  2. Does it go totally dark?
  3. May I please have your model number so I am able to provide you with accurate, model specific information?