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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19052
Experience:  Highly accurate diagnostician with over 30 years experience!
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My lg ice maker won't make ice. 3 yrs old. Model number is

Customer Question

Hi. My lg ice maker won't make ice.
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: 3 yrs old. Model number is *****
JA: Do you plan on doing the work yourself?
Customer: I'll tey
JA: Anything else we should know to help you best?
Customer: I'll try
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

The easiest way to diagnose ice maker issues is to manually fill the ice maker mold. If it dumps cubes in a few hours, check the line between the ice maker and valve and replace the valve if it is clear. If it does not dump ice, the ice maker is likely faulty. Are there cubes in it that are ready to dump or is it dry?

Customer: replied 5 months ago.
It is upside down and has been off.
Expert:  Kelly replied 5 months ago.

If it will not upright itself, then the ice maker is faulty.

Customer: replied 5 months ago.
Just up righted itself
Expert:  Kelly replied 5 months ago.

Okay, see if it fills.

Customer: replied 5 months ago.
Not filling.
Customer: replied 5 months ago.
Need New lines??
Expert:  Kelly replied 5 months ago.

Remove the line from the valve that leads to the ice maker. If you can blow through it, replace the valve. If you cannot blow through it, it needs to be thawed at the ice maker.

Customer: replied 5 months ago.
Can't get to the line. It's behind the door itself.
Expert:  Kelly replied 5 months ago.

See the attached page. The line may be accessed from the back at the valve.

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