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Hi my name is ***** ***** can you tell me if the air that is coming out of the back of the dehumidifier is warm or cold? Secondly is the compressor and fan assembly running?
OK thanks for that - the way that the system works is that warm moisture laden air is sucked in at the front and hits a cold heat exchanger called an evaporator at this point any moisture is condensed out into water and the now dry air passes over another heat exchanger that heats the air and forces it out of the rear (warm air can hold more moisture than cold) if you have only cool air coming out of the back I would suggest that either you are short of refrigerant or the compressor is failing - Ian