How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18664
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My Kenmore Elite Top Loading Automatic Wasdher does not work

Customer Question

My Kenmore Elite Top Loading Automatic Wasdher does not work properly.
When I set for 35 minutes. It rinses after 19 minutes then water comes out
then new washing cycle starts again. What could be the problem(s0?
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

I suspect the machine controller is faulty.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 4 months ago.
Kenmore Elite top load Automatic washer
If is is faulty how much it will cost to replace it and could it be done by DYSELF?
Expert:  Kelly replied 4 months ago.

The model tag is under the lid at the back of the opening.

Related Appliance Questions