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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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My maytag refrigerator in the bottom freezer has frothy ice

Customer Question

my maytag refrigerator in the bottom freezer has frothy ice forming.
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

  1. How are the door seals, especially the freezer seal?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 4 months ago.
door seals seem okay. 12687701 is written on a seal in back of refrig. Ice maker leaked causing damage to ceiling below so disconnected ice maker.
Expert:  Kelly replied 4 months ago.

Is the frost concentrated in one area or all over? Does the light shut off when you close the door?

Customer: replied 4 months ago.
the frost is only around the ice maker which I am told is turned off. the ice maker leaked and caused damage to the floor below. There is a light in the refrig but I do not see a light in the freezer part.
Expert:  Kelly replied 4 months ago.

Ah, that sounds like the ice maker is still hooked up, just no water. If you CAREFULLY feel the bottom of the ice maker, it is warm?

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