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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years experience!
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REG295AARS BK190C-L2C RFG295AARS/XAA Bottom is OK, top stop

Customer Question

REG295AARS
BK190C-L2C
RFG295AARS/XAA
Bottom is OK , top stop to cool , I don't hear the fan
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Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Is the back wall in the refrigerator cold, even though the fan is not running?

Customer: replied 5 months ago.
Not cold , not hot . The same tempriture as front door
Expert:  Kelly replied 5 months ago.

Okay, it sounds like you have a problem with the refrigerant getting to the upper evaporator. This is not a repair you will be able to undertake as it requires specialized tools and training as well as a federal license to handle the refrigerant. You will need to call for in home repair. A repair to the sealed system will run about $300 + parts, just so you know what to expect.

Customer: replied 5 months ago.
Need local technician . 11385 please return my money . Your answer unsutisfied .