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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 14824
Experience:  20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
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The last load did not spin completely and now the inside

Customer Question

The last load did not spin completely and now the inside will not spin, when turned on the any setting, the spin and end lights blink..
Thank you
Submitted: 5 months ago.
Category: Appliance
Expert:  Daniel T. replied 5 months ago.

Hi

Can you post the model number of the washer please.

Regards

Customer: replied 5 months ago.
Is that on the machine?
It is stackable w dryer above
I have the Manuel for the dryer the washer Manuel they gave me spanish
Expert:  Daniel T. replied 5 months ago.

Are you able to open the door as the model number should be on the inside of the door and starts E-nr

Customer: replied 5 months ago.
E-No. WAS2016OUC
Expert:  Daniel T. replied 5 months ago.

Thanks for that.

If the drum isnt turning anymore during the cycle then its more then likely worn carbon brushes in the motor.

What you need to do is pull the washer out and remove the back panel.

There you will see the motor at the bottom of the drum.

Remove the motor and at the back either side are the carbon brushes.

Remove them and see if they have worn down just a few mm. If they have then you need to replace them and retry the washer and that should sort the fault from there.

As worn carbon brushes are very common on these washers as its something that does ware down so check them and see what you find as that should sort the motor turning again from there.

Customer: replied 5 months ago.
I can't move it. I'll try next week when I have a friend over
Expert:  Daniel T. replied 5 months ago.

No worries thats fine.

When you have it stacked with a dryer they can be heavy to move im afraid.

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