How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2119
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a Maytag model MVWX500XW0 washer, several years old.

Customer Question

I have a Maytag model MVWX500XW0 washer, several years old. We just started having trouble. The washer starts by locking the lid then it makes a moaning sound which it has done from the start I think it is determining how much of a load it has before filling with water, but now it unlocks the lid then relocks the lid and the lid lock starts blinking and the machine moans but will do nothing else. I unplug it to get it reset to unlock the lid. each time I try restarting it, it does the same thing, I thought the capacitor on the motor may be bad but don't know how to check it, the motor spins freely by hand although it was rather hot when I checked it.
Thank You, *****
Submitted: 4 months ago.
Category: Appliance
Expert:  John replied 4 months ago.

The drive motor needs to be replaced. Its part number is(###) ###-#### ***** its price is $237.60. You can buy it at A replacement video is available at the website.

Using the expert's star rating scale, please click the star that expresses your satisfaction with my response. I'm not paid, until you rate my service.

Thank you for choosing JustAnswer.

Related Appliance Questions