Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, and thank you for using this service. I'll be helping you with your problem today.First, check to make sure that your dispenser is draining properly and it isn't clogged. Clean out the dispenser and softener compartment. Pour a cup of water into the softener compartment quickly until it starts to overflow. It should then siphon the water out and if so that means the unit is definitely clean.If you run a cycle and you still have problems, you need to replace your electronic water valve. This valve has 2 solenoids and one of them is not filling the compartments fast enough to create a siphon effect so that all the liquid in the bleach and softener compartments drains out. Replace the valve and you should be good to go again. Below is a link to the valve you'd need to order. It's the part that your water supply hoses connect to on the back of your washer itself.
CLICK HERE for valve
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