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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74455
Experience:  9+ years being an appliance technician with factory training.
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My may tag side by side ref/freezer is freezing up on the

Customer Question

my may tag side by side ref/freezer is freezing up on the top shelf under the ice maker onto the top shelf I have already replaced the ice maker and I still have the same problem. the model #MSD2756GEW side by side
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.

If the top shelf is freezing the first thing you want to do is turn the icemaker off and see if the issue goes away. If so, replace the fill tube going to the icemaker. This fill tube has been re-designed with slots along the top because it's so long that it would shoot out and cause water to splash. Below is a link to the fill tube you'd want to order for your model.

CLICK HERE for fill tube

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