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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73368
Experience:  9+ years being an appliance technician with factory training.
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My microwave will not heat food or anything. It did this

Customer Question

My microwave will not heat food or anything. It did this last week and when I asked my son to try it, it worked. Two days later it is happening again.
Submitted: 4 months ago.
Category: Appliance
Expert:  Tyler Z. replied 4 months ago.

Good morning. My name is ***** ***** I'll be helping you with your microwave today. Does the turntable still rotate and does the unit still sound and look like it's running? It just doesn't heat?

Customer: replied 4 months ago.
Expert:  Tyler Z. replied 4 months ago.

OK thank you. If the microwave still looks and sounds like it's working, but it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning sometimes it'll come back and work and then stop again. The part itself costs about $150 so depending on the condition of the microwave, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor.

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