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Unfortunately this is a problem with the icemaker itself. The issue is that the heater isn't turning on to thaw the ice out before the rake comes around and pushes on the ice. That causes the ice to fly everywhere and the gears jam up causing it to ratchet and click. The icemaker itself needs to be replaced and it has been re-designed so it comes with instructions. Below is a link to the icemaker for your model number.
CLICK HERE for icemaker
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