Need Appliance Repair Help? Ask a Technician for Answers ASAP
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What is the make, model and issue?
Ok great what is the problem with it?
Ok it will go back to the actual temps, so it sounds like it may not be cooling correctly, what are the temps it is displaying?
Yes this sounds like you may have a defrost issue, if you look at the back panel inside the freezer do you see any frosting at all?
OK your refrigerator evaporator is likely not defrosting, there is a evaporator in the refrigerator section. If that is not cooling or frosted up air flow will not flow properly and everything in the refrigerator will get warm. If you are handy you can remove the panel and check it. If it is frosted up or the fan is not working the unit will be 63 degrees.
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Yes maybe the door was left ajar, it sounds like it is cooling again!
Yes whatever you agreed to pay is what you would be charged
I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.