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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Oven not heating though pre-heated light is lit : ge spectra

Customer Question

oven not heating though pre-heated light is lit
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: ge spectra
JA: Do you plan on doing the work yourself?
Customer: just replaced the oven control board
JA: Anything else we should know to help you best?
Customer: lightning strike took out a few appliances
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

  1. May I please have your model number so I am able to provide you with accurate, model specific information?
  2. Do you have a meter to test voltage with?
Customer: replied 4 months ago.
Oven Control board is wb27t10230
I have a multimeter
Expert:  Kelly replied 4 months ago.

Great! Can you access the cord terminals in the back of the range and test between the two outside terminals, red and black? Do you read 240 VAC or another voltage between those terminals?

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