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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Jenn Air SEG196. Gas stove, electric oven. The fan

Customer Question

I have a Jenn Air SEG196. Gas stove, electric oven. The fan switch is broken off so the little electric box that the switch was on top of is still there and live. My son touched it and it sparked. Now the igniters don't work and the oven does not come on. Any ideas on what happened and how to fix it. Thank you!!
Submitted: 10 months ago.
Category: Appliance
Expert:  Appliance Guru replied 10 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Did he touch the wires to the switch?

Customer: replied 10 months ago.
he touched the wires.
Expert:  Appliance Guru replied 10 months ago.

OK does the clock light up?

Customer: replied 10 months ago.
Expert:  Appliance Guru replied 10 months ago.

OK does all the clock functions work Bake Broil Etc??

Customer: replied 10 months ago.
Not sure. Never really used Time Bake for instance. The fan does come on when I select Broil, just no heat. Self-Clean stopped working a while ago.
Expert:  Appliance Guru replied 10 months ago.

How old is your house?

Customer: replied 10 months ago.
Built in 1990
Expert:  Appliance Guru replied 10 months ago.

ok check for any fuses between the unit and the electrical box.

Customer: replied 10 months ago.
When you say "electrical box" , do you mean the main panel for the house? Thanks.
Expert:  Appliance Guru replied 10 months ago.

Often between the cooktop and electrical panel there is a fuse box or junction box check that

Customer: replied 10 months ago.
don't see any fuses
Expert:  Appliance Guru replied 10 months ago.

OK can you set the clock to BAKE or Broil and does that work?