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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Freezer in bottom looks like it was snowed on

Customer Question

Freezer in bottom looks like it was snowed on
Submitted: 6 months ago.
Category: Appliance
Expert:  Ezekiel replied 6 months ago.

hello I'm Ezekiel I will be assisting you with this matter how are you doing today

Expert:  Ezekiel replied 6 months ago.

the ice you see in the bottom freezer is a result of the heating element in the freezer that is not coming on to melt all the ice that has accumulated over an 8 hour period

Expert:  Ezekiel replied 6 months ago.

ill be online thru out the day please respond when ready.

Expert:  Ezekiel replied 6 months ago.

please send me a reply when available thank you