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Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
Oh, the fan down by the compressor is not running. Pull the cabinet out and remove the rear access panel at the bottom of the back of the cabinet. There is a fan down by the compressor that should be running. Can you verify my suspicion that it is not?
That would be the problem. If you spin the blade by hand, will it take off and spin?
I suspect that fan motor is faulty and will need to be replaced. You need to place a fan back there to blow right away to cool the compressor until the replacement comes in.
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