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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2084
Experience:  Owner at Scott's Appliance Repair
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KSSS42QDX05 Had this refigerator since it is new. Now it is

Customer Question

KSSS42QDX05 Had this refigerator since it is new. Now it is breaking down. It wont make ice, now and wont keep cold.
The problem stems from a part that service cannot buy. It is a part that regulates the temp between the refrig and the freezer. It is in back of the refrigerator in the top left. Now we just put a piece of cardboard there to regulate the temperature.
If I had a skeematic I would be able to point out the part.
Submitted: 6 months ago.
Category: Appliance
Expert:  Joel Swenson replied 6 months ago.

Hello, I'm Joel and will be glad to help you today.

you must be referring to the air baffle/damper. click here for image of diagram

The damper opens and closes depending on the temperature of the refrigerator and is controlled electronically. Without that damper opening and closing properly there is not way to properly control the temperature of the unit. The part number is ***** #:(###) ###-####/p>

This part is no longer available through the original manufacturer. No authorized substitutions have been identified.

This part is no longer being made by the manufacturer therefore it can no longer be purchased and is no longer available for sale anywhere.

This is a unfortunate situation, you may try and look on ebay every so often to see if a used one gets listed, I have already looked and there are no listings so at this point you may want to consider purchasing a new unit as that one will never work properly without that part.

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