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Hi there. have you pressed every button on the touch pad to see if they respond?
can you please send me the model # ***** that I can better assist you? I am going offline now, but I will be checking back for your reply. thank you.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
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Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
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