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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our Model KFIV29PCMS00 Refrigerator, purchased August 2014,

Customer Question

Our Model KFIV29PCMS00 Refrigerator, purchased August 2014, ice maker and freezer seemed to have stopped working. Ice is melting in ice maker tray, and contents of freezer are thawing?
Submitted: 5 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 5 months ago.

Hello, this is Dave and I'm happy to help. Your refrigerator has two evaporators and there is a common problem with the on in the refrigerator leaking gas. This occurs on refrigerators with serial numbers lower than K335 at the start of the serial number. Can you check yours and let me know?

Expert:  Appliance Tech Dave replied 5 months ago.

Do you have an update so I can continue to help?

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