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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19079
Experience:  Highly accurate diagnostician with over 30 years experience!
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The water wont drain after a wash cycle out of dishwasher.

Customer Question

the water wont drain after a wash cycle out of dishwasher. Checked the pumps and they both work
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

  1. How is the dishwasher connected to the home's plumbing?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 6 months ago.
PDL2560LCC1
Its hooked up to the garbage disposal.
Expert:  Kelly replied 6 months ago.

Has the disposal been replaced recently?

Customer: replied 6 months ago.
no its ten years old. I'm checking the lines now they seem like they're plugged
Expert:  Kelly replied 6 months ago.

You may be able to use a hanger or other instrument and poke through the "gunk" and then run a couple fill and drain cycles. Nice work!

Customer: replied 6 months ago.
I got the line off and I'm taking outside to clean it out. Smells wonderful.
Expert:  Kelly replied 6 months ago.

I can imagine! Vinegar and baking soda will help clean out the hose. Or some good ol' bleach!

Expert:  Kelly replied 6 months ago.

When you go to reinstall that hose, be sure it goes up from the disposal fitting to a high loop then down. That way nothing from the disposal is allowed to drain into that hose.

Customer: replied 6 months ago.
ok, good idea. it was plugged. probably 4-5" worth. rite at the disposal.
Expert:  Kelly replied 6 months ago.

That is why that high loop is so important. Very well done, nice work!

Customer: replied 6 months ago.
thanks, ***** ***** common sense goes a long way. Just followed the problem from the source until I ran into the plugged line that I couldn't blow air through.
Expert:  Kelly replied 6 months ago.

Saved yourself a $150 service call, too! Gotta love that!