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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2134
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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Our fridge side is beeping and saying temp but the freezer

Customer Question

Our fridge side is beeping and saying Hi temp but the freezer side seems fine. We woke up to it like this. Not sure what to do.
Submitted: 6 months ago.
Category: Appliance
Expert:  John replied 6 months ago.

Will you please send me the model number, so I can find the information I need to assist you? Thank you.

Customer: replied 6 months ago.
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Expert:  John replied 6 months ago.

Thank you. Is the air fan running? Is the fridge keeping items cool?

Customer: replied 6 months ago.
there is some cool air coming out in back of fridge but items in it are sweating and it keeps beeping saying HI temp
Expert:  John replied 6 months ago.

The heat sensing thermistor has failed, and needs to be replaced. Its part number is(###) ###-#### ***** its price is $27.90. You can buy it at www.repairclinic.com, where there's a instruction video available.

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Customer: replied 6 months ago.
I had entered my info into that site and it says it can be one of several causes. Why do you think it is this particular one?
Expert:  John replied 6 months ago.

Cool air is entering the fridge compartment, but the heat sensor is not sending the proper signal to the control board.